Shipping & Returns

SHIPPING COSTS

Insured Air Freight 50 KWD. (150 USD)

SHIPPING INFORMATION

Insured Express Shipping 3-5 Business Days

KUWAIT CHRONO Online orders are shipped on business days (Sunday - Thursday, excluding major holidays).

Some shipments contain products which are regulated for transport require extra handling and may be shipped the following business day.

We ship to these countries only ( Kuwait – Bahrain – Qatar ) xxxxxxxxxxxx

Note:

Once you place an order, it may take 3-4 days to clear/post the payment in our bank account then we will fulfil your order.
A signature required upon delivery.

ELECTRONIC DELIVERY

Online eGift Cards are delivered via email. The sender’s name and email address are included for the recipient.

SHIPPING INSURANCE

Enjoy shopping on KUWAIT CHRONO website with risk-free since all our shipments are fully insured, 100% of the purchased value against lost & theft and damages.

To proof lost & stolen or damaged shipment film and record the whole process of opening package with item details front of the courier to be as proof for any claims.

SHIPMENT DELIVERY

All shipments required a signature upon delivery.

Whether delivery address belongs to you or your mail forwarder we request you to refuse any packages that arrive damaged & missing.

To proof lost & stolen or damaged shipment film and record the whole process of opening package with item details front of the courier to be as proof for any claims.

CUSTOM & CLEARANCE

Except for Kuwait country, all orders are excluded international (TAX – VAT.) and it’s required to pay customs charges as well as any associated import tax, VAT, or duties as required by your local jurisdiction.

For more information, please contact your local customs authority.

RETURNS

KUWAIT CHRONO is committed to your complete satisfaction and enjoyment of your watch purchase. We offer a hassle-free, 3 Days return policy.

For any product with the non-removable KUWAIT CHRONO tag still attached, KUWAIT CHRONO will offer a refund based upon the original payment method.

All payments will be refunded in KWD currency, less bank service fees, charges or rates fluctuations and less shipping fees (Receipt – Returned) 50 KWD. (150 USD) each.

Refunds will be processed after inspection by our watch experts. Please allow 7 business days for the refund to be reflected on your original payment method.

Please note that we are unable to accept returns for any items that have been personalized or engraved or if it’s not in the condition in which it was sold, including all boxes, books, papers, hang tags, stickers, etc

Steps for Returns:

First, contact your KUWAIT CHRONO Client Advisor within 3 days from the date of shipment received to request a return authorization number.

Once the return authorization has been issued, we will email you pre-paid, fully insured shipping labels.

To ensure that your watch is protected and fully insured during transit follow below instructions:-

Print out your shipping label.
Grab two new, sturdy boxes (double boxing is required for insurance purposes).
Pack your watch along with all accessories (stickers, tags, warranty card, etc.), the original box and papers into the first box.
Pack the inner box into the larger outer box.
Tape the shipping label to the outer box.

Be sure to include all original contents in your return package, including the watch, boxes, documents, accessories, links, straps, buckles, and authentication papers etc…